OUR TEAM

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David & Terri Newton

Owners since 1990

"Working with providers and making sure their accounts are billed correctly and the revenue is consistently coming in is my main goal. Our key to success has been hiring the right people that know billing and offer excellent customer support."
Terri Newton

"As Co-owner my duties include Accounts Receivable and Accounts Payable, payroll and Human Resources for the company. Weekly, I track all Charges and Payments for each practice so we can easily recognize problem areas and address them with our Operations Manager before a cash flow problem arise."
David Newton

 

You may not know that we have been married since 1983, have a son and a daughter, and 3 awesome grandsons. We have been Truly Blessed! We have a small farm with donkeys, pigs, a lamb, chickens, and 3 English Bulldogs. Terri enjoys singing in the choir, going to church, gardening, and camping. David enjoys hunting, fishing, camping, and riding his motorcycle. He can be found outside working and enjoying the fresh air. We are dedicated to our family and spend as much time as possible with them.

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Owners - David & Terri Newton
Melissa Wright, CPC CANPC
Amy Gardiner, Operations Manager / MACRA Certified
Judy Payne, Credentialing / Enrollments

MANAGEMENT

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Melissa Wright, CPC, CANPC

Office Manager
Employed since 1991

As a certified coder, I handle the charge entry at the very beginning for new providers in order to identify any coding issues and communicate with the provider or a designated staff member to resolve any issues and streamline the process.   I am available to help with any coding issues that may arise and maintain an open line of communication with the provider(s) and his/her staff.


You many not know that i have two beautiful granddaughters. I love college football and am a huge Alabama fan! ROLL TIDE!!

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Amy Gardiner

Operations Manager
AAPC MACRA Proficient Certification
Employed since 1999

My focus is to manage our internal processes and workflow with charges, payments, denials daily and most importantly working the outstanding insurance aged A/R every 30-45 days.  My AAPC MACRA Proficient certification gives me the opportunity to offer advice on specific measures and answer questions for our providers regarding their annual MACRA reporting and submission. I also submit the monthly financial reports. This transparency through our direct reporting allows our providers to see the status of their practice without having to themselves run individual reports each month for review.


I am originally from Michigan and a diehard University of Miami fan. I have two children, one in college at UCF and the other in high school who plays football. My hobbies include volunteering with IB Booster Club, Football Booster Club, and spending time with my family.

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Judy Payne

Credentialing & Enrollments
Employed since 2003

Helping providers with enrollment packets and getting contracts with insurance companies is my specialty. I assist your practice in going as paperless as possible by setting up electronic funds transfer agreements and electronic remittance advice delivery. I also create custom reports providers need using API queries with the Kareo billing software.


My family is a mixed bag of outdoor enthusiasts. My son hiked the entire Appalachian Trail. We love to camp at State Parks using our small motorhome, for those of us that need air conditioning and hot water at all times! 🙂

STAFF

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Tammy Lavigne

Account Rep
Employed since 2002

Working follow-up and denials, calling insurance companies to get claims paid and working with patients is my job.


My life revolves around my precious feline girls. I have total of 6 cats now and throughout the year, I have managed to rescue 11 cats and find them homes and or shelter until they could be adopted. In a nutshell, I am the poster child for the crazy cat lady, but I am very comfortable with that label!!

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Beth Smith

Claim Support & Receptionist
Employed since 2005

I do the scanning of the charges when they arrive from the courier, enter demographics, review budget accounts, pull medical records, attach them to paper claims and mail them.


I'm one of the biggest Florida Gator fans you will find and football is my passion. Mother of two grown children and Nana to two beautiful grandbabies. Love my church home Elevate Life and am very thankful for the Blessings in my life.

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Kimberly Newton

Data Entry
Employed since 2006

Once services are rendered and we receive the encounters, I review the charges, enter them, submit them and work front end denials and assist patients when they call.


I graduated from UNF several years ago, got married and have a beautiful redheaded son (like his MeMe). I love living in Keystone Heights on the lake and working outside.

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Terri Lowe

Account Rep
Employed since 2009

Working follow-up and denials, calling insurance companies to get claims paid and working with patients is my job.


I enjoy traveling, especially to Walt Disney World, doing crafts and jigsaw puzzels.

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Angel Fulford

Account Rep
Employed since 2010

Working follow-up and denials, calling insurance companies to get claims paid and working with patients is my job.


I love all animals, so much so that when I leave the house, I always pick one of them and tell them that they are "in charge" while I am gone. (I'm not a crazy cat lady but I have the starter pack)... just 2 dogs and 4 cats. My favorite movie is "Grease" and I have watched it so many times that I can recite almost the entire movie by heart

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Dawn Greer

Data Entry
Employed since 2011

Once services are rendered and we receive the encounters, I review the charges, enter them, submit them and work front end denials and assist patients when they call.


I am an outdoors person. When I am off I spend most my time tending to my roses and yard. I love fishing, horseback riding, and spending time with my family.

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Ashley Smallwood

Data Entry
Employed since 2016

Once services are rendered and we receive the encounters, I review the charges, enter them, submit them and work front end denials and assist patients when they call.


I have 2 little girls who keep me on my toes with the challenge of one being on the autism spectrum, but I am blessed to have them in my life. I also enjoy spending time with family and taking trips.

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Tess Mallari

Account Rep
Employed since 2016

Working follow-up and denials, calling insurance companies to get claims paid and working with patients is my job.


I have a husband, a daughter and a pet turtle named Chibi. Food is my weakness and horror movies is my addiction. I like to travel and see spectacular land and ocean views. In my spare time, I play church music with my keyboard.

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Angela Kennedy

Account Rep
Employed since 2019

Working follow-up and denials, calling insurance companies to get claims paid and working with patients is my job.


I have a son that's a Clemson Tiger and a daughter that is a Charlotte 49er. I love to be on the water, preferably on a cruise ship or a nice mountain lake.

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April Mears

Data Entry/Account Rep
Employed since 2020

Once services are rendered and we receive the encounters, I review the charges, enter them, submit them and work front end denials and assist patients when they call. I also work denials and do follow-up on claims.


I am a huge baseball fan and enjoy spending time with my family doing garage sales with my mom and collecting wind chimes. My daughter and my husband are my everything and I love spending the weekends with them.

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Cynthia Canipe

Demographic Entry
Employed since 2020

Once services are rendered and we receive the encounters, I review and enter the demographics so the Data Entry team can enter the charges.


Blessed to have the talent to do handmade greeting cards and crafts for other people. Love my dog, family and friends. I enjoy spending time with my husband, teenage daughter and making other people laugh.

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Cierra Jimmison

Account Rep
Employed Since 2021

Once services are rendered and we receive the encounters, I review the charges, enter them, submit them and work front end denials and assist patients when they call.


I have a loving & supportive fiance, 3 furbabies, 2 cats and 1 dog. I love anything to do with food! I also enjoy camping and video games.

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Brian Golden

Account Rep
Employed Since 2021

Once services are rendered and we receive the encounters, I review the charges, enter them, submit them and work front end denials and assist patients when they call.


I love reading, video games, eating at different restaurants, traveling and spending time with my pets.